We continue to operate mostly as we have been since June. Thank you for your understanding and cooperation! We are committed to taking any and all action possible to keep the shop community (and our wider community) safe and healthy, especially since we tend to serve a population of customers that is at much higher risk for complications for COVID-19.
The shop’s opening hours will continue to be abbreviated. Due to having two younger children at home and the school year starting, we will be changing our hours starting on September 1, 2020. From Tuesday through Friday, we'll be open from 2 - 7 PM PST; on Saturdays, we'll be open from 9 AM - 3 PM PST. Please note that we have some exceptions to these hours from Thanksgiving until the start of our winter vacation in late December.
To enter the shop, you must wear a mask that covers your mouth/nose at all times and wash your hands with soap/water in the shop’s public restroom before entering the sales area. We’re happy to continue curbside/porch service if you forget your mask, are uncomfortable wearing a mask, or don’t want to enter the shop just yet.
We’ll continue to take orders by phone and through our online shop as well. Pay-what-you-can shipping and pay-what-you-can class registrations (for most classes) will be in effect until December 31.
If you arrive early for your appointment and don’t feel like waiting in your car, we’ll have socially-distanced waiting spots marked out on the porch benches.
We will be allowing 2 unrelated parties in the shop at any one time (but a maximum of 3 customers total). If you would like to make an appointment for private shopping, please call us at (360) 631-5801 and we'll set it up!
Classes: until further notice, we will be offering classes solely through the Zoom platform. Please see our Classes and Events page for current class options and revisit our Class Policies page for updated information for online classes.
Fixes and other help required: due to reduced hours and limited availability of staff members, until further notice, we’re asking customers to drop off any project that needs fixing, and we’ll get through them in the order that they were dropped off with us. As has been our policy since we opened, if it’s a quick fix (less than about 5 -10 minutes), we’ll be happy to do it for you for free; if it’s more involved, we charge by the quarter hour ($7.50 per 15-minute time slot).
Social time: We’re going to continue to hold our Zoom-Baaaaa social time on Monday nights, but we’re moving it back to 8:30 - 9:30 PM PST. Instagram broadcasts will continue to take place most Fridays at 8:30 PM PST.
Virtual shopping and office hours: We’ve decided to discontinue Facebook Live office hours for now. We can still offer you virtual shopping via Zoom and FaceTime, but we do need to ask you to make an appointment. Please call or text the shop and we’ll get you signed up!
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9913 271st St. NW Suite A Stanwood, WA 98292 Shop phone: (360) 631-5801 Email: Lindsey@stillyriveryarns.com Text: (515) 833-0689